Terms and Conditions

Please note all Only Essex instructors are self employed and operate under a franchise with Only Essex Driving The agreement is made directly between your instructor and yourself, and is effective from your first driving lesson.

1. Payment for lessons is always one week in advance

2. All block booking payments are non refundable. In exceptional circumstances and at the instructor’s discretion any refunds that are to be made should be directly with the instructor not Only Essex Driving Head Office. Only Essex Driving cannot be held responsible for any payments made to the driving instructor. Block bookings are valid for 6 months once lessons start, block booking are non transferable.

3. If you have chosen to undertake driving tuition this agreement is between you and your Only Essex franchised instructor. No contractual liability shall arise or subsist between you and Only Essex Driving.

4. The driving school allows 15 minutes waiting time for the instructor, due to unforeseen delays such as traffic etc.

5. In the event of a mechanical breakdown of the vehicle in which you have been learning to drive, or for any other reason, the instructor reserves the right to rearrange a driving lesson to a time convenient to both you and the instructor.

6. The Driving Instructor cannot be held responsible for driving tests postponed or cancelled by the Driving and Vehicle Standards Agency.

7. Where payments are made direct to the instructor, Only Essex Driving do not accept responsibility whatsoever for any acts, default or failure on the part of the instructor not to carry out his or her obligations.

8. Cancellations should be made directly with the instructor, 48 hours prior to the lesson appointment, otherwise the lesson is chargeable.

9. We reserve the right to refuse a driving lesson or terminate a driving lesson should the driver be under the influence of alcohol or any other substances that would contravene road safety.

10. A test can only be booked with the full consent of the driving instructor. We reserve the right to withdraw our cars for tests without notice should the instructor consider that you are not at test standard.

Customer data is automatically removed when the customer ceases to use Only Essex Driving services by law, we have to keep basic information about our customers (including Contact, Financial and Transaction Data) for six years after they cease being customers for tax purposes. It will not be shared, nor will it be transferred outside of the European Economic Area. Only Essex Driving may seek your consent to use your image for promotional purposes. Any photograph taken for these purposes will remain the property of Only Essex Driving and in giving your or your parent/guardian’s consent for the photograph to be taken you acknowledge the right of Only Essex Driving to use your image in any advertising campaign. We comply with the GDPR privacy policy.

Not Happy? Only Essex Driving would like you to be happy with your driving lessons. If you are not satisfied then any complaint should be made in the first instance to your instructor. If a suitable solution is not reached then the complaint should be put in writing to Only Essex Driving, 52 Moor Lane, Cranham, Essex RM14 1EU



The Driving school is open from 8am-8pm Monday to Friday, 9am-6pm Saturday and closed Sunday.

 

The pupil must keep their appointment card whilst having lessons with the instructor as proof of payment.

 

After reading this terms & conditions also read the privacy policy. Any agreement is directly with the driving Instructor and all responsibility for lessons and payments are between you and the instructor.

Only Essex Driving school teach by the DVSA syllabus
all only essex driving instructors are DBS approved
Collingwood Learner Driver Insurance
Theory Test Pro in partnership with Only Essex Driving School